DAVE'S SERVICES

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A leading member of Oasis Travel Network, DNA TOURS

Services, Fees & Loyalty Program

Every traveler is different—some know exactly what they want, while others need expert guidance to craft a seamless, stress-free journey. To ensure you get the level of support that’s right for you, I’ve created a two-tiered service model that lets you decide how much assistance you need for each trip.

Option 1: Join One of My Escorted Cruises—Completely Free!

If you already know which of my hosted group cruises is the perfect fit, booking is simple—and there’s no service fee. Just sign up, and I’ll handle the details to ensure you have an incredible experience.

Option 2: Custom Planning for a Tailored Travel Experience

If you need personalized recommendations, itinerary customization, or expert planning beyond my escorted groups, I offer a dedicated trip-planning service for a modest up-front fee. This ensures I can give your trip the attention it deserves while maximizing your budget, securing the best value, and delivering an experience that goes beyond the ordinary.

My expertise doesn’t just save you time—it often saves my clients hundreds, even thousands of dollars on their luxury cruises and custom itineraries. As a member of Signature Travel Network, I also provide exclusive perks and upgrades that more than offset my planning fee.

Exclusive Benefits for My Most Loyal Travelers

Frequent travelers—those who have sailed with me on five or more trips—automatically receive my Royal Treatment Services as part of their Loyalty Rewards Program.

Ready to plan your next adventure? Choose the level of service that’s right for you, and let’s create something unforgettable.

WHICH SERVICE PLAN FITS YOU BEST?

Option 1: The DIY/Do-It-Yourself FREE Package includes a multitude of FREE services with an acknowledgement that some of my guests are very self-sufficient and simply want to register for one of MY ESCORTED CRUISES as well as to arrange for their own travel & airfare.

There is NO Service Fee for a SIMPLE sign-up to one of my escorted groups OR any cruise/vacation package that you know the date and ship, etc.

The DIY FREE sign-up program includes up to 45 minutes of consultation during the life of the booking and ONE FREE air quote from the cruise line: additional air quotes will require a 65€/$75 per cabin fee / payable before additional quotes can be made.

NOTE: While the DIY program is FREE, there are some services below which will require a fee should a guest find themselves needing to cancel or swap a cruise.

Option 2: My Royal Treatment program is for those guests who need extra guidance and special assistance.

The ROYAL TREATMENT plan is for those who want extra insight beyond choosing the right cruise or package vacation.

It is for those with special needs and extra requests. It is for those who want assistance planning a more involved pre- or post-land package and who want to compare private touring to a travel providers' program. It is for those who want me to research and arrange private transfers, and guests who want more detailed suggestions about what to do during their vacation in regards to extra tours, restaurants, etc.

ROYAL TREATMENT guests have full access to ask questions and follow-up all the way through to their departure (within reason) and receive extra services + face to face planning calls leading up to your trip.

The charge for Dave’s Royal Treatment is $250/225€ per cabin and covers all segments of your trip.

FEES FOR ALL

There are two major fees which RiverCruiseKing.com / DNA Tours charges to ALL guests regardless of which service program they choose.

Cancellations require a processing charge of 75€/$90 per cabin that must be paid at the time of the request. This fee is independent of whether or not Dave can save you from a travel providers' cancellation penalties and is to cover the losses associated with time already spent on each booking, as well as initiating and processing the cancellation itself.

This fee covers the time needed to process the cancellation as well as compensation for loss of commission.

Note: The only time this fee can be waived is if the cruise line cancels the cruise.

A Cruise Swap requires a processing charge of 50€/$65 per cabin and must be paid before the swap process can begin. This administration fee is independent of any charges made by the cruise line or any other vendor. This fee covers the time needed to process, re-book, and re-register the guest with all of the relevant vendors affected by a swap.

THE ROYAL COURT LOYALTY PROGRAM

DNA Tours/RiverCruiseKing.com has always valued returning guests and we appreciate your loyalty over the years. In addition to the great new perks my guests now receive thru the Signature Travel Network/Oasis I am happy to also offer a few extras for my royal court of travelers.

THE RCK ROYAL HOUSE

2nd Cruise: Get an extra $100pp* onboard credit per cabin or equivalent / *Sometimes built into the rate as an additional discount. Implementation varies based on the rules of the travel provider.

RCK COURTIERS

4th Cruise: Receive Royal House benefits + Unlimited FREE air checks & a special Royal Surprise during their cruise vacation.

THE RCK ROYAL HOUSE

5 Cruises +: Receive Royal House & Courtiers benefits + Complimentary Royal Treatment Package: valued at $250.

NEVER MISS OUT ON GOOD ADVICE

Planning a River Cruise? Start with the Right Insights

Not all vacations are created equal. A river cruise isn’t just about choosing an itinerary—it’s about crafting an experience that’s seamless, unforgettable, and perfectly suited to you.

With over 200 sailings on the rivers and seas, I’ve seen what separates an average trip from a truly exceptional one. That’s why I’ve put together a free guide highlighting the five essential elements that can make or break your river cruise. Whether you're new to river cruising or looking to refine your approach, these insights will help you navigate your options with confidence.